Why change the terms?
Put simply, they were kind of old and reflective of exactly what they were - a collection of terms assembled piecemeal over the years as we grew from a tiny startup to what we are today. That’s six years of a line here, a paragraph there, an odd word or two over there, and so on.
You can get away with that as a startup (when your top priority is the product and your customers). You really shouldn’t proceed that way once you’ve arrived.
Look at the size of our Community. Look at how many people rely on Workbench. We’ve arrived. Time for an update.
What do the new terms mean to me as a GrabCAD Community member?
We are not selling your stuff without your permission.
Like always, we continue to reserve the right to use your User Submissions to maintain and promote the GrabCAD website - as well as to make them available for Google search. However, our policy is to ask you first before we use any of your submissions in marketing materials.
There have been no changes to the licensing model or our approach to intellectual property ownership.
We also made some other minor changes for clarification purposes.
What do the new terms mean to me as a GrabCAD Workbench User?
As a Workbench user, nothing has changed. Your projects remain 100% secure and private.
We’ve received a few questions from Workbench users asking for clarification or more detail about the privacy of their CAD files. This is understandable. People want to make sure that their company’s IP is protected.
It’s also a familiar topic for us as it’s come up since Workbench was first introduced. Since it may not be familiar to everyone, it probably makes sense to address some of your questions here. These are all straight from our support inbox.
Yes. Workbench (as well as Print) is now governed by separate terms called the GrabCAD Software Terms of Service and Use, which you can view here. We've done this in order to more clearly differentiate between mere use of the GrabCAD website and its public features on the one hand, and the software offerings of the website on the other.
As far as I know...data may be stored by third party service providers. Can you tell me more about confidentiality of our CAD file (one of the most valuable thing of our company)?
Taken straight from our security whitepaper (link):
"GrabCAD stores all data using Amazon Web Services (AWS). With AWS the data is stored redundantly across multiple devices across multiple environmentally controlled facilities. AWS infrastructure and controls are subject to annual SAS-70 Type II audits and AWS information security management processes and controls have achieved ISO 27001 and PCI DSS Level 1 certification. GrabCAD is located in Cambridge, MA and all of our AWS data centers are located in the United States."
Your data on Workbench is accessible only to you and your team. We never make files uploaded to Workbench publicly accessible.
I can see that you have updated your terms of service. I[f] I understood correctly it is valid for the entire website (both Community and Workbench) and I wish to know if the point 6 (user submission) is valid also for the workbench area.
The easiest way to answer this question is that while there are separate terms for Community and Workbench (and Print), user submissions to Workbench are always private.
Thanks for being part of GrabCAD. We wouldn't be here without you.